Customer Service Representative - Poole

U-Drive
📍 poole, england, United-Kingdom 💼 Full-time 🕒 Posted June 12, 2026

Job Description

U-Drive are hiring! We have a great opportunity for a dynamic Customer Service Representative to join our committed team in Poole. We are looking for a dedicated and hardworking individual who thrives in a dynamic and fast-paced work environment. As a vital part of one of U-Drive's essential teams, you'll play a key role in ensuring outstanding customer service.

About the Role

Under the guidance of the Branch Manager, you'll be part of a 45-hour rota that includes weekends. Your primary focus will be engaging with customers at the branch daily and addressing any inquiries that may arise.

Role Responsibilities

  • Generating quotes based on customer requirements and managing bookings
  • Confirming vehicle bookings and customer needs through phone calls
  • Administering Rental Hire Contracts
  • Utilizing internal systems for creating and processing vehicle bookings
  • Verifying customer ID and making decisions based ...

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Job Details

  • Location poole, england
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026