Customer Service Representative

Description We are looking for a Customer Service Representative to support day-to-day customer interactions and order coordination for a long-term contract opportunity in Pontiac, Michigan. This position focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to learn systems and processes quickly in a fast-paced environment.

Responsibilities:
• Respond to customer inquiries regarding orders, service requests, and product-related needs with clear and thorough communication.
• Identify customer requirements and recommend appropriate support to help maintain smooth business operations.
• Partner with internal departments to confirm product availability and help ensure orders are fulfilled on schedule.
• Handle order processing, prepare shipping paperwork, and res...

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