Customer Service Representative

Key Responsibilities:

• Passenger Assistance : Greet and assist passengers with inquiries regarding schedules, routes, ticketing, and terminal facilities.
• Information Management : Provide accurate and updated information on bus, jeepney, and other transport services operating.
• Complaint Handling : Address passenger concerns and complaints professionally, escalating issues to supervisors when necessary.
• Front Desk Operations : Manage the reception area, answer phone calls, and direct visitors to appropriate offices or service counters.
• Emergency Response : Assist in guiding passengers during emergencies, following company safety protocols.
• Customer Experience : Uphold a courteous, professional demeanor to create a positive impression of company services.

Qualification:

• At least a high school diploma or a college degree (preferred). Hospitality, ...

Ready to Apply?

Submit your application today and join our talented team at Altaserv, Inc..