Customer Service Representative - Non-Voice - without experience

Job Description

We are seeking Customer Service Representatives for a Non-Voice Account to assist customers through chat, email, and messaging platforms. You will provide accurate information, resolve inquiries, and ensure professional service without the need for phone communication.



Key Responsibilities:

-Respond to customer inquiries via chat, email, or messaging platforms

-Provide accurate information on products, services, or account details

-Resolve questions or concerns professionally and efficiently

-Document all interactions and updates in the system

-Escalate complex issues to supervisors when necessary

-Meet quality, productivity, and customer satisfaction metrics



Work Schedule & Training:

-Shifting schedules, including nights, weekends, and holidays

-Full paid training on non-voice processes and company systems



What You’ll Gain:

-Hands-on experience in non-voic...

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Submit your application today and join our talented team at Bellsoft Global Cainta Rizal.

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