Customer Service Representative

Description We are looking for a Customer Service Representative to support a busy service team in New Hampshire. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, managing order information, and handling a high volume of calls with accuracy. The person in this role will serve as a key point of contact for customers while helping ensure timely responses and efficient service.

Responsibilities:
• Respond to incoming customer calls and provide clear, courteous assistance for questions, concerns, and service needs.
• Enter customer orders and update account details accurately within company systems.
• Manage both inbound and outbound phone communication to support follow-up, issue resolution, and service coordination.
• Deliver a positive customer experience by addressing requests promptly and maintaining a detail-oriented approach throughout each interaction.
• Document conversations, order activity, and service updates thoro...

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