Job Description
To understand and resolve customers' queries on product, service and accounts problems in a courteous and professional way to ensure customers' satisfaction. To Order and monitor the stocks for the Service centers, Regional Branches and Agencies
To carry out Stock taking and report on the same to the Branch Service Centre Supervisor.
The incumbent should have demonstrated the following competencies:
To carry out Stock taking and report on the same to the Branch Service Centre Supervisor.
Requirements
- Minimum first degree in social sciences and/or a business related field
- 1 to 2 years' experience in a Call-Centre or frontline service experience
The incumbent should have demonstrated the following competencies:
- General conversational ability and call control
- Ability to remain calm under pressure
- Ability to communicate clearly and confidently
- Ability to follow an enquiry through from the initial call to any follow – up correspondence
- Attention to detail
- Grammar and spelli...
Ready to Apply?
Submit your application today and join our talented team at Career Directions Limited (CDL).
Submit ApplicationJob Details
- Location Nairobi, Nairobi County
- Job Type Full-time
- Category Other-General
- Posted Date February 24, 2026
- Application Deadline April 05, 2026