Customer service representative

Indē Wild
📍 mumbai, maharashtra, India 💼 Full-time 🕒 Posted June 19, 2026

Job Description

Job Title: Customer Experience Executive

Shift: Night Shift (6:00 PM – 2:00 AM IST)

Work Model: Hybrid(WFH + In-Office)

Weekly Offs: 2 Days (Rotational)

About the Role

At Indē Wild, customer experience is at the heart of everything we build. As a CE Executive, you won't just resolve queries - you'll nurture a community, build trust, and bring our brand philosophy to life through every interaction.

This role is ideal for someone who understands the nuance of a premium beauty/wellness brand and can translate that into thoughtful, high-quality customer conversations.

What You'll Do

Be the Voice of Indē Wild

Engage with customers across Email, Whats App, and Social channels in a warm, informed, and brand-aligned tone Deliver a seamless, premium experience across all touchpoints Ensure high first-contact resolution with clarity and empathy

Own the Customer Journey

Handle queries across orders, products...

Ready to Apply?

Submit your application today and join our talented team at Indē Wild.

Submit Application

Job Details

  • Location mumbai, maharashtra
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 19, 2026
  • Application Deadline July 29, 2026