Customer Service Representative - Mro (Mexicali)

ResponsibilitiesRespond appropriately and in a timely manner to all customer and Account Manager incoming communications.Analyze and assess customer needs completely and accurately with efficiency.Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket.Process customer orders, RMAs and GTOs and purchase material's to fill customer orders.Review and maintain inter portals daily for potential late orders, RMAs, items not on a PO and unapproved orders.Recommend adjustments to inventory levels based on customer usage patterns and latest production outlooks/feedback by monitoring inventory levels.Perform quarterly customer reviews with any customers with vending solutions to ensure we are stocking the appropriate inventory and levels.Perform monthly inventory reconciliation for all consigned inventory locations.Identify and resolve root cause issues by working and communicating with respo...

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