Customer Service Representative

NeoWork
📍 medellín, valle de aburrá, antioquia, Colombia 💼 Full-time 🕒 Posted June 04, 2026

Job Description

NeoWork is seeking a motivated and customer-oriented Customer Service Representative to join our team. In this role, you will be responsible for delivering excellent service by addressing customer questions, resolving issues, and ensuring satisfaction.

As a key member of our support team, you will help maintain our reputation for outstanding customer care and contribute to a positive customer experience.

Responsibilities

  • Respond to customer inquiries promptly via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints efficiently and professionally.
  • Document interactions and maintain customer records.
  • Collaborate with internal teams to address and resolve customer issues.
  • Stay informed about company products, policies, and promotions.
  • Identify opportunities to improve customer experience.

Qualifications

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Job Details

  • Location medellín, valle de aburrá, antioquia
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026