Customer Service Representative

About the role

About the role

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our Steelforce business.

Reporting to the Branch Manager and based at our Mackay branch, this is a hands-on, customer-facing role where you’ll be the first point of contact for our trade and industrial customers, helping them find the right products, placing orders, and providing solutions that keep their businesses moving.

This is a full-time permanent role working Monday to Friday from 8.30am to 4.30pm.

What you will be doing:

• Serving trade and industrial customers at the front counter and over the phone
• Processing cash sales, quotes, and orders accurately
• Handling customer enquiries and providing tailo...

Ready to Apply?

Submit your application today and join our talented team at InfraBuild.