Customer Service Representative

Company Description
Forge | UAE accounting firms is committed to providing excellence in financial services and tailored accounting solutions to businesses across the UAE. With a focus on modernizing accounting practices, Forge enables its clients to achieve financial transparency and operational efficiency. The firm emphasizes innovation, professional growth, and outstanding customer service.
Our team of experts works collaboratively in a dynamic and inclusive environment to deliver high-quality, reliable services to an expanding client base.
Role Description
This is a full-time remote role for a Customer Service Representative. The primary responsibilities include responding to customer inquiries, resolving client issues, and ensuring customer satisfaction through email, phone, and chat platforms. The representative will maintain detailed records of customer interactions, advocate for customer needs, and work closely with internal teams to improve the customer experie...

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