Customer Service Representative (Insurance Claims)

Customer Service Representative (Insurance Claims)

Full Time Salary Philippines - Remote, PH

Work Setup: Must be willing to report onsite at least once-a-month at The Sanctum, SM North EDSA, Quezon City

Start Date: ASAP

Equipment Provision: Company Provided

Schedule: 9:00 AM – 6:00 PM EST | M-F

Job Summary: The role will primarily support the client by completing operational and administrative tasks that require human intervention, including contacting insurance companies, retrieving reports and documentation, and supporting AI-assisted workflows.

What does a day in the life as a Customer Service Representative look like?

• Make outbound calls to insurance companies to locate existing claims or open new claims
• Retrieve police reports, crash reports, and other claim-related documentation
• Perform document management and administrative support act...

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