Job Description
- Manage customer interactions and relationships (by making welcome calls and emails to the customers after the device is handed over the commissioning is done by the installation team).
- Collaborate with the service manager and the engineers in the field.
- Coordinate customer service requests and resolve issues by assigning the service engineer on breakdown, b check and c check calls.
- Schedule appointments and track the field service engineers, to maintain the TAT and optimum utilization of the resources.
- Communicate with customers, teams, and stakeholders.
- Making feedback calls and emails to the customers once the job is completed.
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Submit ApplicationJob Details
- Location India, India
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date March 02, 2026
- Application Deadline April 11, 2026