Customer Service Representative (Inbound)

Job Description

Job ID: 350913

Date posted: 24/06/2026

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

The role of Customer Service Representative (Sales Generalist) supports this vision by delivering inspiring and seamless customer experiences across remote channels while driving sales growth. It focuses on understanding customer needs and offering relevant, home furnishing solutions through strong salesmanship and a customer-centric approach. By confidently guiding customers through their purchasing journey, using effective remote selling techniques an...

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