Customer Service Representative II

Cadrex
📍 Ossian, IN, United States 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Customer Service Representative II
Ossian, IN (http://maps.google.com/maps?q=6935+N.+State+Rd.+1+Ossian+IN+USA+46777)





Description

OVERVIEW

Cadrex is searching for a Customer Service Representative II who will manage routine customer accounts and orders in a high-volume manufacturing environment. This role serves as a primary point of contact for standard customer inquiries, ensuring accurate order processing and timely follow-up, with increasing independence and accountability.

KEY RESPONSIBILITIES

+ Reviews and processes customer orders in the ERP system, verifying part numbers, quantities, and delivery information

+ Communicate with customers regarding order confirmations, lead times, and delivery updates

+ Coordinates with internal teams such as production, shipping, and inventory to ensure customer requirements are met

+ Handles basic to moderate issues such as delivery delays, shor...

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Job Details

  • Location Ossian, IN
  • Job Type Full-time
  • Category other-general
  • Posted Date June 06, 2026
  • Application Deadline June 10, 2026