Customer Service Representative Ii

Job Characteristics:Provides customer service support by processing purchase orders and customer requirements; provides prompt follow-up actions to customer inquiries and issues.
Requires decision making skills in resolving customer problems, communicating issues, and maintaining customer data in the order entry and order processing systems.
Education/Work Experience:Degree completed or in process, plus one to three years of customer service experience at call center or professional business environment preferably.
Desirable bilingual proficiency.
Independence Level/Reports to:Under general supervision.
Authority to take action is limited to established policy.
Normally reports to Customer Service Supervisor or Customer Service Manager.
**Our Commitment to a Culture of Inclusion & Belonging**
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment.
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