Customer Service Representative Hybrid Role

Elevate your career as a Customer Service Representative at Watson-Marlow Fluid Technology Solutions in a hybrid setting. This role focuses on enhancing customer experiences through efficient order management and communication.
With Watson-Marlow, you will focus on improving customer satisfaction by managing inquiries, entry processing, and invoicing orders. Your role will involve engaging with a diverse customer base, ensuring clear communication and problem-solving. Key responsibilities include acting as the primary contact for customer inquiries and maintaining a high level of accuracy in the ERP system, Microsoft AX/Dynamics.
Key Responsibilities:
• Serve as the primary point of contact for customers
• Enter customer orders into the ERP system accurately
• Communicate updates on orders and customer needs
• Resolve order discrepancies in collaboration with teams
• Maintain sales agreements and customer information
Requirements:
• 4+ years in B2B customer s...

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