Customer Service Representative- Hotel Reservation Account

COMPENSATION & BENEFITS

Up to ₱23,000 monthly basic salary

Performance-based incentives and bonuses

Paid hotel reservation training and upskilling programs

Clear career growth opportunities



ROLE SUMMARY

The Customer Service Representative – Hotel Reservation Account will assist customers with hotel bookings, room availability, reservations, cancellations, modifications, and general accommodation inquiries. You will ensure a smooth booking experience by providing accurate information and excellent customer service.



WHAT YOU WILL DO

Handle customer inquiries via phone, chat, or email related to hotel reservations

Assist with bookings, cancellations, modifications, and room availability checks

Provide accurate information on rates, hotel policies, and accommodations

Ensure smooth and efficient reservation processing

Resolve customer concerns professionally and efficiently

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