Customer Service Representative

Processing of Customer orders ensuring that commercial aspects are capturedcorrectly.

Over and above task/Emergent work activity includingPPE.

Supervision of the CO16 TaskRegister.

Liaise with customer to ensure tasks are authorised in a timelymanner.

Ensure any order queries are resolved in a timelymanner.

Define and produce order metrics and reporting asrequired.

Ensure process is in place to capture all PO detail in Baan, to allow accurate forecasting and timely submission of allinvoices.

Take part in monthly finance review to ensure all invoicing / revenue is claimed in accordance with agreed process. These will include PRB, Aged Debtor Telecom and Aged WIPmeeting.

Work closely with planning to ensure demand/forward plan is current and correctly reflected inBaan.

Monitor component project over runs, ensuring all O&A activity is claime...