Job Description
The Opportunity:
Are you a people person with a passion for helping others? As a Customer Service Representative you are a vital member of our team, acting as the first point of contact for our customers and ensuring that every caller feels heard and cared for.
Key tasks include:
- Answer incoming calls with a friendly and professional attitude
- Convert calls into scheduled service appointments
- Make follow-up calls after recent service visits to verify customer satisfaction
- Make outbound calls to membership customers to book annual appointments
- Prioritize and coordinate service schedules
- Keep customer database up-to-date with accurate information
- Handle other admin tasks as needed
Job Type: Full Time
Pay: $21 - $25 per hour
Job Location: Our Customer Service Represent...
Ready to Apply?
Submit your application today and join our talented team at Thos. R. Birnie & Sons.
Submit ApplicationJob Details
- Location Hamilton, Ontario
- Job Type Full Time
- Category Information and Record Clerks
- Posted Date June 12, 2026
- Application Deadline July 22, 2026