Customer Service Representative

Cypress Creek Financial LLC provides state licensed consumer financial services. 

Position: Inbound Customer Service Representative

Compensation:  Starting Hourly Base Rate + Bonus(es)  -$17.00/Hour 
Benefits offered:  401k w/employer match, medical, vision, dental, disability/life,
paid holidays, paid time off (PTO), service time awards and more!
Location:  On-Site / 6360 NW 5th Way Suite #102 Fort Lauderdale, FL 33309
Schedule(s):  Mon-Fri 10:30 AM – 7PM, Saturday 9:00 AM – 5:30 PM
Days off: One week day and Sunday

Inbound Customer Service Representative Responsibilities:

+ Answer inbound calls from enrolled customers, identify customer needs and offer the most appropriate resource or resolution to address their needs.


+ Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (‘KPIs’)


+ Greet customers in a courteous, friendly, and...

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