Customer Service Representative

Full time 40 hours per week (Monday to Saturday 8am – 5:30pm)

Bayfields Opticians & Audiologists is looking for a confident and experienced Client Appointment Booking Advisor to join our friendly, fast‑paced team. If you thrive in a collaborative environment and enjoy connecting with people, this could be the perfect role for you!

About the Role

As our Client Appointment Booking Advisor, you will be the first point of contact for our valued Optometry and Audiology clients. Your role will involve both inbound and outbound calling (but rest assured, there’s no cold calling here) as all our contacts are existing clients from our trusted database.

This is a full time role based in our open‑plan office, working alongside a supportive team to deliver exceptional service and help clients manage appointments, follow‑ups and general enquiries.

Hours will be worked within our core operational hours of 8am – 5:30pm, Monday to Saturday.

What...

Ready to Apply?

Submit your application today and join our talented team at Bayfields Opticians and Audiologists.