Customer Service Representative (Escalation)

JetSon Manpower Agency

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

We are seeking an experienced Escalation Specialist to join our Automotive Campaign team. This role is critical in managing complex customer complaints, ensuring timely resolution, and maintaining high levels of customer satisfaction. You will act as the point of escalation for unresolved issues, working closely with cross‑functional teams to deliver solutions that protect brand reputation and strengthen customer trust.

Key Responsibilities

• Handle escalated customer complaints related to automotive products and services.
• Investigate issues thoroughly, analyze root causes, and provide effective resolutions.
• Collaborate with internal teams (op...

Ready to Apply?

Submit your application today and join our talented team at JetSon Manpower Agency.