Job Description
**Job Description**
Customer Service Representative ? (eCommerce)
Position Summary The Customer Service Representative has the knowledge and skillset to effectively support the day-to-day operations of Avendra?s Customer Service Department and Call Center. He/She provides world-class customer service by serving as a single point of contact to all customer inquiries regarding products and services available through Avendra.
Position Reports to: Senior Manager, Customer Service
**The ideal candidate will be based in Rockville, MD, or Irvine, CA.**
**Job Responsibilities**
? Effectively support the day-to-day operations of Avendra?s Customer Service department
o Provide customer service support to all Avendra Customers, with a primary focus on Avendra customers utilizing the iBuyEfficient and Nexus platforms
o Respond to customer support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with t...
Customer Service Representative ? (eCommerce)
Position Summary The Customer Service Representative has the knowledge and skillset to effectively support the day-to-day operations of Avendra?s Customer Service Department and Call Center. He/She provides world-class customer service by serving as a single point of contact to all customer inquiries regarding products and services available through Avendra.
Position Reports to: Senior Manager, Customer Service
**The ideal candidate will be based in Rockville, MD, or Irvine, CA.**
**Job Responsibilities**
? Effectively support the day-to-day operations of Avendra?s Customer Service department
o Provide customer service support to all Avendra Customers, with a primary focus on Avendra customers utilizing the iBuyEfficient and Nexus platforms
o Respond to customer support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with t...
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Submit ApplicationJob Details
- Location Rockville, MD
- Job Type Full-time
- Category other-general
- Posted Date June 28, 2026
- Application Deadline July 09, 2026