Customer Service Representative

Description
This position focuses on delivering responsive service, coordinating order fulfillment, and serving as a reliable point of contact for product, pricing, and shipment-related questions. The ideal candidate brings strong communication skills, experience working across internal teams, and the ability to resolve issues accurately in a fast-paced environment.


Responsibilities:

• Process customer purchase orders with accuracy, including data entry, validation, and updates within ERP and order management systems.

• Respond to inbound customer inquiries related to product availability, pricing, usage, and basic specifications with professionalism and accuracy.

• Coordinate scheduled order releases by reviewing timing, product availability, and customer commitments to support on-time fulfillment.

• Investigate shipment problems reported by customers, carriers, or internal shipping teams and work toward timely resolution.

Ready to Apply?

Submit your application today and join our talented team at Robert Half Finance & Accounting.

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