Customer Service Representative

VISY
📍 East Melbourne, Victoria, Australia 💼 Full time 🕒 Posted February 21, 2026

Job Description

Customer Service Officer

No prior experience needed – we’ll train you! Engage with customers & internal people through phone, email, online. No shift work

  • Permanent full-time opportunity
  • 37.5-hour working week, Monday to Friday
  • Free on-site car parking

Role Details:

As a Customer Service Officer, working full-time, you will play an important part in our relentless pursuit of customer service. Engaging with customers through phone, email, and online, you will effectively manage and resolve their enquiries in a values-led manner. Working across a variety of enquiries, you will:

  • Process quotes, orders and invoices accurately and on time
  • Communicate delivery updates and manage delays effectively
  • Collaborate internally to meet customer needs and expectations
  • Organise and manage daily administrative paperwork
  • Monitor non-conformance activities and credit levels

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Job Details

  • Location East Melbourne, Victoria
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date February 21, 2026
  • Application Deadline April 02, 2026