Customer Service Representative (Dutch market) for bol

We are looking for Dutch speakers to provide high-quality customer service for bol.com webshop! Be part of a multicultural team in sunny Greece

Your Profile

Your first language is Dutch and you are fluent in English (spoken and written)
You enjoy working with customers, and you have excellent communication skills.
You have an international mindset.
Experience in a contact center role is a plus.

Your Responsibilities

Identify and resolve customers' needs.
Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, and refunds.
Use a multichannel approach to speak with customers (voice, email, social media).
Handle calls from customers who have ordered or bought product/s.
Offer support on queries regarding product availability.

Benefits

Remote work all over Greece
Full-time position
Competitive salary and performance bonuses
Private health insurance
Extra ince...

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