Customer Service Representative

Piper Companies

📍 Durham, North Carolina, United States 💼 Full-time 🕒 Posted June 19, 2026

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Job Description

Piper Companies is hiring a full-time hybrid Customer Service Representative in the Raleigh-Durham area. The Customer Service Representative will join a life insurance and annuities company that provides simple and secure retirement and annuity solutions. The Customer Service Representative will need to sit on site in the Raleigh-Durham area 3 days a week from 9am-6pm.
Responsibilities of Customer Service Representative
Manage all communication with clients about claims and services via phone, email, chat, and text.
Provide quick, effective solutions to clients ensuring all requests are fully resolved. 
Clearly explain contract benefits and provide clear and helpful guidance on products and packages.
Process service requests, including withdrawals, surrenders, and ownership or beneficiary changes
Provide technical support to clients navigating portal access. 
﻿Requirements for the Customer Service Representa...
            

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Job Details

Location Durham, North Carolina

Job Type Full-time

Category Information and Record Clerks

Posted Date June 19, 2026

Application Deadline July 29, 2026