Customer Service Representative

Optos PLC
📍 dunfermline, scotland, United-Kingdom 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Customer Service Representative - Dunfermline, Fife

We are currently looking for an Customer Service Representative join our team, based in Dunfermline.

ROLE SUMMARY

This growing multilingual team based in Dunfermline is responsible for supporting Optos’s Customers across the European region. The role involves pre-sale activities and providing service throughout the lifetime of the Customers contract with Optos. The team remit is to deliver a world class experience to all Optos Customers at all times. This is a multi-disciplined role and requires someone with a passion for excellence and a strong understanding of what is required to maintain high levels of Customer Satisfaction. Exceptional problem solving skills are essential, as is the ability to effectively coordinate activities with a number of other departments.

Essential duties and responsibilities

  • Order Management of sales and service requests
  • Contract Administr...

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Job Details

  • Location dunfermline, scotland
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026