Customer Service Representative

Customer Service Representative
Location: Hybrid – Bloomington, MN
Pay: $20–$21/hr
Duration: 6-Month Contract (Potential for conversion)
Position Overview
We are seeking a Customer Service Representative to support sales efforts by delivering exceptional customer care and sales support. This is a high-volume, phone-based role focused on resolving customer inquiries, driving solutions, and ensuring accuracy during a critical peak season.
This position requires strong attention to detail, the ability to manage customer expectations, and comfort navigating systems like Salesforce, SAP, and Outlook.
Key Responsibilities

+ Handle inbound customer calls (phone-only support; no email queue)

+ Provide solutions that support sales growth and customer satisfaction

+ Accurately process and manage customer requests in Salesforce and SAP

+ Coordinate with internal teams to resolve issues and ensure timely outcomes

+ Maintain a high ...

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