Customer Service Representative (CSR)

About the Role



We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service Representatives (CSR). If you have strong communication skills and a passion for helping customers, this is a great opportunity to start or advance your career in the BPO industry.



Key Responsibilities

Handle customer inquiries via phone, email, or chat.

Provide accurate information regarding products, services, and account concerns.

Resolve customer issues in a professional and timely manner.

Document customer interactions and update records accurately.

Meet performance metrics for quality, productivity, and customer satisfaction.

Follow company policies and procedures while delivering excellent customer service.



Qualifications

High School Graduate (Old Curriculum) or Senior High School Graduate.

With or without BPO experience.

Good communication and inte...

Ready to Apply?

Submit your application today and join our talented team at Neksjob Corporation.

Submit Application