Customer Service Representative (CSR) Clark Pampanga

Job Description



We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Service Representatives (CSR). In this role, you will assist customers by addressing inquiries, resolving concerns, and providing excellent service through phone, email, or chat support.



Responsibilities

Handle customer inquiries and concerns professionally.

Provide accurate information about products and services.

Resolve customer issues efficiently and effectively.

Maintain detailed records of customer interactions.

Meet performance and quality standards.

Collaborate with team members to ensure customer satisfaction.

Qualifications



✔ At least High School Graduate

✔ Good to excellent English communication skills

✔ With or without BPO experience

✔ Strong customer service and problem-solving skills

✔ Basic computer navigation knowledge

✔ Willing to wo...

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