Customer Service Representative- Comics Market

Company:  Penguin Random House North America 

Requisition ID:  273025 

Penguin Random House is seeking a dynamic self-motivated Customer Service Representative to join our growing Support Center in Westminster Maryland.  

Candidates must have a professional and natural communication style, pleasant personality, be committed to providing exceptional Customer Service and embrace our high standard of professional ethics. Strong listening skills and technical skills to include EXCEL proficiency is essential. Skills assessment may be part of the consideration process. 

Our support representatives serve as the first point of phone and email contact for our customers, sales representatives and other internal and external customers answering inquiries relating to product and pricing, order tracking and problem resolution.

The regular working hours for this position are Monday – Friday 8:30am to 5:00pm.

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