Customer Service Representative

Customer Service Representative: In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Must have an extremely positive-friendly demeanor and enjoy working with the general public. * Serves customers by providing product and service information and resolving product and service problems. * Attracts potential customers by answering product and service questions and suggesting information about other products and services. * Maintains customer records by updating account information. * Resolves product or service problems by clarifying the customer’s complaint and selecting the most appropriate Manager to handle each situation. * Recommends pot...

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