Customer Service Representative

**JOB SUMMARY**
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.

**RESPONSIBILITIES**

+ Identify customer and department needs and satisfy them effectively.
+ Maintain and develop assigned customer base.
+ Working knowledge of all products and categories to drive penetration of existing accounts.
+ Cross-train and foster solid working relationships within department and with other departments.
+ Input orders into computer system.
+ Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
+ Responsible for creating and maintaining necessary company and customer files.
+ Re...

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