Customer Service Representative

Description
Customer Service Representative




We are looking for a Contract Customer Service Representative to support customers in Centennial, Colorado with professionalism, patience, and strong communication skills. In this role, you will connect with customers by phone, document key details accurately, and help ensure service-related concerns are handled with care. This position is ideal for someone who can remain calm in challenging conversations, provide thoughtful assistance, and manage administrative tasks with close attention to detail.




Responsibilities:


• Contact customers through outbound calls and respond to incoming calls to discuss spring restoration needs and service-related questions.


• Record accurate details from each conversation and update customer account information in the appropriate systems.


• Transfer information between platforms carefully to maintain complete ...

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