Customer Service Representative - Call Center (EBS)

Job Title: Customer Service Representative - Call Center (EBS) Location: Richmond, VA 23225 Duration: 4 Months (Possible Extension) PROJECT DESCRIPTION: Virginia Medicaid Enrollment Broker and Education Services (VAEBS) works in partnership with the Department of Medical Assistance Services (DMAS) and Managed Care Organizations/Health Plans (MCO), to serve the medically fragile community. Most of our applicants are enrolled in Medicare and/or Medicaid. Our Medicaid population includes: Aged, blind, and disabled individuals. Pregnant women and low-income families. Dually eligible (Medicare/Medicaid) members. Elderly and disabled individuals with consumer-directed waivers. Foster care and adoption assistance enrollees. Our primary goal is to ensure that recipients receive timely and adequate information and education about managed care programs. We also handle all functions related to the enrollment of managed care members. Work Location: Remote / Work from home (must reside in VA) - Cli...

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