Customer Service Representative

Michael Page

📍 Bogotá, Bogota, Colombia 💼 Temporal 🕒 Posted March 02, 2026

Apply Now Similar Jobs

Job Description

Descripción
Enter and verify customer orders received by phone, mail, email, or fax for the various organizations served by Customer Service.
Communicate relevant information to customers in a timely manner (products nearing expiration, incorrect product codes, incorrect prices, operational issues, etc.).
Address various customer inquiries or direct them to the appropriate resource
Manage orders according to requests from the Operations team (order allocation, release, cancellation).
Follow up with the Finance department regarding the order release process.
Follow up with the 3PL provider and customers when orders are delayed or missing items.
Ensure that the different reports and lists required by customers or the department are kept up to date.
Escalate complaints to the appropriate personnel and communicate issues or improvement opportunities to the relevant departments.
Participate in departmen...
            

Ready to Apply?

Submit your application today and join our talented team at Michael Page.

Submit Application

Job Details

Location Bogotá, Bogota
Job Type Temporal
Category Information and Record Clerks
Posted Date March 02, 2026
Application Deadline April 11, 2026