Customer Service Representative

Drive Retention. Build Relationships. Grow Globally.
As an Inside Sales Renewals Support Representative, you will help drive customer retention and business growth by managing software renewals, nurturing leads, and supporting sales operations. Your work ensures smooth communication, accurate reporting, and strong client relationships across global markets.
Job Overview
Employment type: Indefinite term contract
Shift: Day Shift (8:00 AM - 5:00 PM, Colombian Time), Weekends Off
Work setup: Work From Home (Colombia)
Exciting Perks Await
5 days work week
Weekends off
Work from home arrangement
20 vacation days in total
Prepaid medicine
Fully customized Emapta laptop and peripherals
Indefinite term type contract
Direct exposure to our clients
Career growth opportunities
Diverse and supportive work environment
Prime Office Locations - Bogotá and Medellin
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: )
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