Customer Service Representative - Bilingual English/Spanish

Plant location: Los Reyes Acaquilpan, Mex

This role is primarily office-based or home office-based, requiring extended periods of sitting, computer use, occasional walking or light lifting, and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.

Responsibilities

• Provide World-Class Customer Service
• Take personal responsibility for customers by providing accurate and timely information regarding purchase orders received.
• Manage the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
• Investigate customers’ issues and seek information about their underlying needs beyond those initially expressed.
• Effectively communicate and take swift action to consistently exceed customer expectations, ensuring accessibility to information and assistance in resolution of iss...

Ready to Apply?

Submit your application today and join our talented team at MCC Label.