Customer Service Representative

About Toll Group

At Toll, we move the businesses that move the world. Our 16,000 team members solve logistics, transport, and supply chain challenges. We support over 20,000 customers worldwide from 500 sites in 27 markets, with a forwarding network spanning 150 countries.

Primary Duties & Responsibilities

• Enter data according to the Export Standard Operating Procedure
• Create a Quick Booking in the Cargo Wise system based on booking confirmations
• Register consignment and issue Shipper's instructions
• Respond to queries for information and access relevant files
• Check completed work for accuracy
• Proactively communicate with stakeholders via email
• Keep sensitive customer or company information confidential
• Explore process improvement through Continuous Improvement initiatives

Technical Skills

• Export experience in freight forwarding
• Proven d...

Ready to Apply?

Submit your application today and join our talented team at Toll Group.