Customer Service Representative

Role Description

We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre.

You’ll be the key point of contact for customers when they call in, providing them with information about their financial products and helping them become self‑sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. Both full‑time and part‑time roles are available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals.

Reports to

Contact Centre Team Manager

Team Responsibilities

At FNZ we live and breathe exceptional customer service and the team works collaboratively to ensure we deliver the experience our...

Ready to Apply?

Submit your application today and join our talented team at FNZ.