Customer Service Representative

Coordinates and ensures the creation of manual sales orders and monitor automated ones across multiple channels, including return flow, ensuring comprehensive oversight of the entire sales order process.

Addresses non-touchless and one-time-right flows to guarantee fulfillment of these orders, focusing on swiftly resolving root causes to enhance overall efficiency.

Monitors regularly on order receipts and status, providing transparent and up-to-date information on sales activities to support informed decision-making.

Guides the execution of the administrative flow of all types of sales orders, from intake to recognition, ensuring smooth and efficient processing and maintaining operational continuity.

Monitors the sales order flow closely, emphasizing exception management ...