Customer Service Representative

Job Title

Customer Service Representative

Job Description

You are responsible for:

• Coordinates and ensures the creation of manual sales orders and monitor automated ones across multiple channels, including return flow, ensuring comprehensive oversight of the entire sales order process.

• Addresses non-touchless and one-time-right flows to guarantee fulfillment of these orders, focusing on swiftly resolving root causes to enhance overall efficiency.

• Monitors regularly on order receipts and status, providing transparent and up-to-date information on sales activities to support informed decision-making.

• Guides the execution of the administrative flow of all types of sales orders, from intake to recognition, ensuring smooth and efficient processing and maintaining operational continuity.

• Monitors the sales order flow closely, emphasizing exception management...

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Submit your application today and join our talented team at Philips.