Customer Service Representative

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.

Perfect for those who aim to:

• Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;

• Collaborate with other colleagues to improve customer service;

• Identify customer's needs, clarify information, research every issue and provide solutions;

• Follow internal procedures and guidelines to ensure consistent and high-quality support.

Experience you'll need to brin...

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