Customer Service Representative

Our international client is seeking a proactive and self-motivated Customer Service Agent with excellent German and English language skills. Based in the heart of Amsterdam, you will provide exceptional Business-to-Business support and service to travel partners, addressing inquiries and resolving issues efficiently. The role involves communication through various channels such as phone, email, and chat, as well as ensuring customer satisfaction through effective problem-solving.

Responsibilities/Tasks

• Provide general information, support, and service to customers and travel agents using communication channels like phone, email, and chat.
• Offer website assistance and guide customers on fares, availability, and schedules.
• Recognize and act on sales opportunities.
• Highlight the advantages of the company’s services over competitors and propose alternatives when needed to finalize sales a...

Ready to Apply?

Submit your application today and join our talented team at Abroad Experience International Recruitment.