Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
**Position Summary**
The Senior Service Advocate serves as the Single Point of Contact for handling member service inquiries, issues and process requests received via telephone. Acts with fast knowledge using integrated service tools. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of the Integrated Service Model (ISM) suite of services.
**This role will be hybrid in our Hartford office, located at 151 Farmington Ave, Hartford, CT 06156.**
**Required Qualifi...
**Position Summary**
The Senior Service Advocate serves as the Single Point of Contact for handling member service inquiries, issues and process requests received via telephone. Acts with fast knowledge using integrated service tools. Engages, consults and educates members based upon the member's unique needs, preferences and understanding of the Integrated Service Model (ISM) suite of services.
**This role will be hybrid in our Hartford office, located at 151 Farmington Ave, Hartford, CT 06156.**
**Required Qualifi...
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Submit ApplicationJob Details
- Location Hartford, CT
- Job Type Full-time
- Category other-general
- Posted Date July 27, 2026
- Application Deadline August 01, 2026