Customer Service Rep

**Job Description**

+ Answer inbound calls and emails from customers inquiring about products, product availability, placing orders, or receive order status.
+ Process through customer orders directly from customer and from the direction of the outside sales representatives.
+ Research parts for customers - work with part manufacturers as necessary to provide information back to customers.
+ Be able to analyze technical data, specs, and products to suggest the correct part to customers.
+ Calls will vary - on average 5-20 a day, but most customer communication comes via email.
+ Process through customer orders, process through customer payment information.
+ Provide order updates - collaborate with warehouse partners as necessary.
+ Work within SAP to track customer interactions and orders.
+ Utilize Microsoft Office - including Excel - on a daily basis.

**Main Details:**

**Start:** Once cleared onboarding process

**Pay:** $...

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