Customer Service Rep

CTBC Bank

📍 Monterey Park, California, United States 💼 Full Time 🕒 Posted July 02, 2026

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Job Description

POSITION SUMMARY:
Primary Function of this role is to provide superior customer service when interacting with the customers of the Bank while processing customer transactions, which include but not limited to processing of deposits and withdrawals, check cashing, mail/phone transactions, fund transfers and wires, and cashier’s check selling; verify appropriateness of customers’ documents, and support file maintenance. In addition to facilitate with account opening/maintenance/renewal/closing process as a backup for account service function.
ESSENTIAL FUNCTIONS:
Customer Service (50%)
Process daily cash/non-cash transactions activities and daily cash balancing. Accept and process loan payment, federal tax deposit, and all deposits and payments presented by customers, mails, and courier services.
Provide superior customer service in all functions and departments related to customer transactions and account services.Ready to Apply?Submit your application today and join our talented team at CTBC Bank.
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Job Details

Location Monterey Park, California
Job Type Full Time
Category Information and Record Clerks
Posted Date July 02, 2026
Application Deadline August 11, 2026