Customer Service Rep II

PrideStaff is seeking an experienced Customer Service Rep in Carlsbad, Ca. Interested and have experience? Give us a call at (760) 438-0161.

Position: Customer Service Rep II
Pay Rate: $22/hr-$24/hr DOE
Hours: Monday through Friday from 7:30am to 4pm
Location: Carlsbad, Ca

Job Summary
The Customer Service Representative II - Technical Support is responsible for delivering exceptional service to customers at all levels, providing information, technical support, and facilitating direct sales. This role involves handling inquiries from internal and external customers, including end users,
distributors, field service, and sales team members. The Customer Service Representative II expected to maintain customer satisfaction by delivering outstanding service, accurately entering orders, addressing customer concerns, documenting technical support requests in Zendesk, and managing
warranty registration information and new ...

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